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Systemy grzewcze

Shop rules

1. Introductory Provisions

1. The entity running the Husaria online store, operating at ul. Andrychowska 3, 43-300 Bielsko-Biała URL of the shop https://husariabb.com/ is Łukasz Biegun running a business under the name of Husaria Łukasz Biegun Andrychowska3, 43-300 Bielsko-Biała,   with NIP: 5472079193, REGON: 242630222
2. The offer of the online store is addressed to Consumers in Poland and abroad.
3. These regulations define the rules and procedure for concluding distance sales contracts with Consumers via the online store specified in point 1.1 of the regulations.
4. Contact with the online store can be obtained as follows:
- by phone at the phone number +48 517 153 374 - from Mon. to Fri. in hours 8: 00-15: 00
- via e-mail at the following address: husariase@gmail.com
- via the contact form on the website of the online store.
2. Definitions

1. Customer - each entity making purchases through the store.
2. Seller - an entity running an online store specified in point 1.1. of these regulations.
3. Store - an online store run by the Seller at the internet address specified in point 1.1.
4. Consumer - means a natural person concluding a contract with the Seller as part of the Store for whom, in accordance with the Regulations and legal provisions, services may be provided electronically.
5. Regulations - these regulations.
6. Sales contract - means a sales contract concluded between the Customer and the Seller, remotely via the Store's website, on the terms set out in the Regulations.
7. Product - a movable item available in the store which is the subject of the Sales Agreement between the Customer and the Seller.
3. Placing an order and concluding a contract

1. The information contained on the Store's Website does not constitute an offer of the Seller within the meaning of the Civil Code, but only an invitation to customers to submit offers to conclude a Sales Agreement within the meaning of Art. 71 of the Civil Code.
2. When placing an order, the Customer should always pay attention to whether the ordered Products are intended for the intended use by the Customer.
3. Purchases can be made by selecting the "Add to Cart" icon and following the instructions on the order page.
4. The Customer may place orders in the Store via the Store's Website, 7 days a week, 24 hours a day.
5. Before confirming the order, the customer will have the opportunity to verify the order, read and accept the Regulations, check the total price of the order and other information provided to the customer in connection with the order, as well as the possibility of correcting any errors found in this regard.
6. Placing an order is the submission by the Customer, the Seller, of a declaration of will to conclude the Contract for the sale of the Goods being the subject of the order, in accordance with the Regulations.
7. The customer has the option to cancel the order up to 48h   after placing the order via the online store by contacting the Seller in the manner specified in point 1.4 of these Regulations.

4. Prices

1. Prices on the website of the online store given in Polish zlotys are gross prices, including VAT.
2. The cost of delivery is not added to the price of the goods.
3. The price given on the website at the time of placing the order is the final price, binding for both the Customer and the Seller. After placing the order, the price of the ordered goods will not change, regardless of the price changes introduced by the Seller.

5. Payment

1. Payment for the ordered Products may be made through one of the following methods: VISA card, MasterCard, PayPal, HotPay.
2. The payment method is selected during the ordering procedure
3. Payments with credit cards will be subject to the procedure of their verification at the time of placing the order.
4. The Seller reserves the right to cancel an order placed in the event of failure to obtain a payment authorization.

6. Delivery of Products

1. The Seller ensures the delivery of the ordered Products in the territory of the Republic of Poland.
2. The time and method of delivery depends on the specificity of the order placed and the period in which it was submitted. The delivery time may be longer due to the specificity of the order.
3. The Seller shall not be liable for delay or non-delivery if they are the result of force majeure, i.e. any circumstances beyond the control of the Seller, including in particular wars, terrorist acts, strikes, emergency states, non-functioning of means of transport, breaks in electricity or utilities, earthquakes or other natural disasters.

7. The right to withdraw from a distance contract

1. A customer who is a consumer, who concluded a sales contract with the Seller via the Store, may withdraw from the contract within 2 days without giving a reason.
2.In order for the Consumer to exercise the right to withdraw from the concluded contract, the Consumer is obliged to submit to the entrepreneur a declaration of withdrawal from the contract by sending appropriate statements by traditional mail to the entrepreneur's address or by e-mail to the address indicated in point 1.1 of these Regulations, before the 2-day withdrawal period has expired. from the contract.
3. Exceptions to the right to withdraw from the contract are set out in Art. 38 of the Act of May 30, 2014 on consumer rights (i.e. Journal of Laws of 2020, item 287), and these include, inter alia, contracts:
1) for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the entrepreneur has fulfilled the service, he will lose the right to withdraw from the contract;
2) in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline to withdraw from the contract;
3) in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to satisfy his individual needs;

8. Defects of the purchased goods

1. The Seller is liable to the Buyer if the sold Product has a physical or legal defect (warranty).
2. If the Product has physical defects, subject to the fulfillment of the following conditions and unless otherwise regulated, the Customer may:
a.demand that the defect be removed or the Product replaced with one free from defects. The Seller is obliged to replace the defective Product with a Product free from defects or remove the defect within a reasonable time without undue inconvenience to the Customer,
b. submit a declaration of price reduction or withdrawal from the contract, unless the Seller immediately and without undue inconvenience to the Customer replaces the defective item with a defect-free one or removes the defect,
c. claim compensation for the damage caused.
3. The warranty period is two years (the warranty covers defects that have been found within two years from the date of delivery of the Products to the Customer).
4. If the defect is found within one year from the delivery of the item sold to the Buyer, it is presumed that the defect existed at the time the risk passed on to the Customer.
5. The condition for exercising the rights resulting from the warranty is that the Customer has a proof of purchase at the time of submitting the claim.
6. In order to exercise the rights resulting from the warranty, the Customer should submit such a request to the Seller via e-mail or traditional mail - indicated in point 1.1. The complaint should indicate the name of the defective product, date and number of the proof of purchase, description of the defect and date of finding the defect, as well as the method of defect removal expected by the Customer.

9. Final provisions.

1.Nothing in these Regulations may be interpreted as excluding or limiting the Seller's liability for death or damage to health caused by the Seller's willful actions or negligence, for damages caused by the Seller's willful or grossly negligent actions, and shall not be interpreted as limiting the basic rights of the Customer or obligations of the Seller resulting from the nature of the concluded contract, in particular taking into account the purpose of the concluded contract.
2. The provisions of these regulations may not be interpreted as aimed at any other exclusion or limitation of liability, the exclusion or limitation of which is not allowed under applicable law.
3. The customer has the right to use extrajudicial means of dealing with complaints and redress.
4. In the event that any provision of these Regulations is found to be illegal, invalid or ineffective, such provision will be treated as non-proprietary and at the same time not affecting the validity, effectiveness and enforceability of any other provisions of the Regulations. A provision found to be illegal, void or ineffective should be replaced by a valid provision that as closely as possible reflects the socio-economic purpose of the provision found to be illegal, invalid or ineffective.
5. In matters not covered by the provisions of the regulations, the provisions of generally applicable law in force in the Republic of Poland shall apply.

Annex 1 - withdrawal from the contract

Annex 2 - return / exchange form

HUSARIA Systemy Grzewcze
Payment Methods
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